Emotional Intelligence: Implications for Personal, Social, Academic, and Workplace Success

This article presents an overview of the ability model of emotional intelligence and includes a dis-cussion about how and why the concept became useful in both educational and workplace set-tings. We review the four underlying emotional abilities comprising emotional intelligence and the assessment tools that that have been developed to measure the construct. A primary goal is to provide a review of the research describing the correlates of emotional intelligence. We describe what is known about how emotionally intelligent people function both intra- and interpersonally and in both academic and workplace settings.

URL: http://ei.yale.edu/wp-content/uploads/2013/09/pub184_Brackett_Rivers_Salovey_2011_Compass-1.pdf